Becoming a patient at Lakes Boulevard
All our doctors welcome new patients of every age. Open 7 days, evenings until 10pm Monday to Thursday. Here's how to book, what to bring and what to expect the first time.
Four steps to get started
A few minutes of preparation helps your first appointment run smoothly.
Pick a time
Book through HotDoc with the GP you'd like to see, or phone reception on (03) 9436 0966.
Your details
We'll set you up as a new patient. Registration forms: [To be confirmed: new patient registration forms (adult and child)]
FormsWhat to bring
- Your Medicare card
- Concession or DVA cards
- A list of your medicines
- Referrals or recent results
Your history
We can ask your previous clinic to send your records, so your new GP knows your background.
Records transferRegistration and records
Booking online through HotDoc? You fill in your details as you book. If you book by phone, reception will help you register when you arrive.
Forms to download
- New patient registration: [To be confirmed: adult and child registration forms]
- Transfer of medical records: [To be confirmed: transfer of records form]
What a visit costs
Bulk billed for Medicare-eligible patients.
Bulk billed for Medicare-eligible patients. Some procedures have an out-of-pocket fee. Without a valid Medicare card, the full fee applies. New patients are billed in the same way as everyone else.
On The Lakes Boulevard, South Morang
547 The Lakes Boulevard, South Morang VIC 3752.
- HoursMon to Thu 8:30am to 10:00pm, Fri 8:30am to 5:00pm, Sat and Sun 9:00am to 5:00pm
- ParkingOn-site parking
- AccessWheelchair access
- PathologyDorevitch at the clinic, walk in
- PharmacyLakes Boulevard Medical Pharmacy, on site
Find a GP who suits you
All 22 of our GPs are taking new patients. Choose your doctor when you book online, and stay with the same GP over time if you'd like to.
Languages spoken at the clinic: Azerbaijani, English, Mandarin, Persian. If you need an interpreter, please let reception know when you book. [To be confirmed: how the clinic arranges interpreters, including Auslan]
Once you've joined
A quick overview. Patient information
Consults from home
By phone or video, for patients seen face to face at the clinic in the last 12 months. Your first appointment is in person.
How telehealth worksFitting it in
Appointments run until 10pm Monday to Thursday, and on Saturdays and Sundays.
Evenings and weekendsIf you can't make it
Please tell us as early as possible so another patient can have the time. [To be confirmed: cancellation notice period and any missed appointment fee]
CancellationsNew patient FAQs
Yes. Every one of our doctors welcomes new patients, whatever their age. Book online with the GP you prefer, or phone reception on (03) 9436 0966.
Bulk billed for Medicare-eligible patients. Some procedures have an out-of-pocket fee. Without a valid Medicare card, the full fee applies. Being a new patient doesn't change the cost.
Bring your Medicare card, any concession or DVA cards, a list of your current medicines, and any referrals or recent test results.
Yes. We're open Mon to Thu 8:30am to 10:00pm, Fri 8:30am to 5:00pm, Sat and Sun 9:00am to 5:00pm. Book online or call reception to find a time.
Yes. Book with your chosen GP online or through reception, and see them each time if you like.
Let reception know and we'll ask your previous clinic for your history. [To be confirmed: transfer of records form]
No. Telehealth is for patients seen face to face at the clinic in the last 12 months, so your first appointment is at the clinic. After that, telehealth by phone or video is available when it suits you.
Yes. Our GPs see babies, children and teenagers as well as adults. Bring your child's Medicare card, or the family card they're on. See children's health for more.